Arniva Herbals ("Arniva", "we", "us" or "our") respects your privacy. This policy explains what information we collect when you visit our website, how we use it and the choices you have. By using this website, you agree to the practices described here.
01Information We Collect
Information you give us
- When you contact us. Our contact form opens your own email app with your message filled in. When you send that email, we receive your name, email address, phone number (if you add it), the subject and your message. The website itself does not store what you type in the form.
- When you write to us directly by email, phone or social media, we receive whatever details you choose to share.
Information collected automatically
Like most websites, our server records basic technical details when you visit, such as your IP address, browser type, device, the pages you open and the time of your visit. We use this only to keep the website running, secure and working well.
We do not ask for payment details, government ID numbers or health records on this website. Please do not send us sensitive health information unless it is needed to answer your question.
02How We Use Your Information
- To reply to your questions and give you the guidance you ask for.
- To run, maintain and improve our website and content.
- To keep the website secure and prevent misuse or fraud.
- To meet our legal obligations.
We do not sell or rent your personal information to anyone.
03Cookies
Cookies are small text files stored in your browser. Our website uses only essential cookies that keep the site working and secure, such as cookies that remember your session and protect forms from misuse. We do not use advertising or tracking cookies.
You can block or delete cookies in your browser settings, but some parts of the website may not work properly without them.
04Third-Party Services
To show our pages properly, the website loads some content from trusted outside services. When it does, those services may receive your IP address and browser details:
- Google Fonts for the text styles on our pages.
- Google Maps for the map on our Contact Us page.
- YouTube if you choose to play a video on our website.
- Content delivery networks (jsDelivr and cdnjs) that serve icons and animation files.
Links to our social media pages and other websites are governed by those websites' own privacy policies. We are not responsible for how they handle your information.
05Sharing Your Information
We share personal information only when needed:
- With service providers who help us run the website or send emails, and only for that purpose.
- When required by law, a court order or a government authority.
- To protect the rights, safety and property of Arniva, our visitors or others.
06Keeping Your Information
We keep your information only for as long as we need it for the purposes above, or as long as the law requires. When we no longer need your information, we delete it safely.
07Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. However, no method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.
08Your Rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:
- Tell you what personal information we hold about you.
- Correct or update information that is wrong or incomplete.
- Delete your information when it is no longer needed.
- Withdraw any consent you have given us.
To make a request, contact us using the details below. We will reply within a reasonable time.
09Children's Privacy
Our website is meant for adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared their details with us, please contact us and we will delete them.
10Changes To This Policy
We may update this policy from time to time. The new version will be posted on this page with a new "Last updated" date. Please check back now and then to stay informed.
11Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
- Arniva Herbals
- Email: hello@example.com
- Address: Your address, City, State, India
- Or use our contact form.